Privacy Policy

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us through our Site, communications, or transactions. This may include your name, business name, contact information, billing and shipping address, and payment details.

Our hosting provider also gathers general, non-personal information automatically when you access the Site. This may include your IP address, browser type, time spent on different pages, domain origin, and other usage data. This information is used for analytical purposes to improve the performance and usability of the Site.

We may also collect personal information if you interact with us via social media, participate in promotions, submit user-generated content, or engage with our customer support.

INFORMATION YOU PROVIDE

Examples of personal information you may provide include:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Username and password
• Purchase history and preferences
• Location data (from mobile devices)
• Social media interactions
• Any other data you submit voluntarily

WHY WE COLLECT THIS INFORMATION

We collect and use your information to:

• Process transactions and manage your subscription
• Improve customer experience and support
• Track orders and preferences
• Administer promotions and offers
• Communicate updates or changes to your account
• Analyze user behavior for product and marketing improvements

CONSENT TO COLLECTION

By using our Site, completing forms, or making a purchase, you consent to the collection and use of your information as described in this policy.

HOW WE STORE YOUR DATA

We take commercially reasonable steps to protect your personal information using secure servers, encrypted transactions, and protected file storage. While we strive to safeguard all data, no system is entirely immune to breaches. You use the Site at your own risk.

THIRD-PARTY ACCESS

We may share your personal information with trusted third-party providers (such as payment processors or shipping partners) who help us operate our business. These providers are required to handle your data in a way that complies with this Privacy Policy and are not authorized to use your information for their own marketing purposes.

DISCLOSURE OF INFORMATION

We do not sell or rent your personal data for money. Note that our use of certain advertising and analytics cookies may qualify as a “sale” or “sharing” under California law, which you can opt out of as described in the California Privacy Rights and Cookie Policy sections below. We may also disclose your information in the following circumstances:

• If required by law, regulation, or legal process
• To respond to lawful requests from government or regulatory authorities
• To enforce our Terms of Service or protect our rights and operations
• In connection with a business transfer, such as a merger, sale, or acquisition

YOUR RIGHTS & ACCESS TO INFORMATION

You have the right to access, update, or request deletion of your personal information. To make such a request, please contact us at info@thesocialplanner.io. We will respond within a reasonable timeframe.

LINKS TO OTHER SITES

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before submitting any personal data.

USER-GENERATED CONTENT

If you choose to publicly share content (e.g., reviews, social media posts, testimonials), it may be visible to others and reused by The Social Planner. We are not responsible for any personal data you voluntarily disclose in public forums.

CHILDREN'S PRIVACY

This Site is not intended for children under 13 years old. We do not knowingly collect personal information from anyone under the age of 13. If we discover that a child has submitted personal data, we will delete it immediately.

COOKIE POLICY & TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as pixels, tags, local storage, session recording, and device identifiers) to operate the Site, remember your preferences, authenticate sessions, analyze usage, and measure the effectiveness of our marketing. Some of these technologies are provided by third parties and may transmit information directly to those third parties.

Categories of cookies and trackers we use:

• Strictly Necessary. Required for the Site to function, including authentication, session management, security, and load balancing. These are always active and cannot be turned off through our consent tool.
• Analytics. Help us understand how visitors use the Site so we can improve it. We use Microsoft Clarity, which provides aggregated usage analytics, heatmaps, and session insights, and privacy-friendly, cookieless first-party measurement through Vercel Analytics and Vercel Speed Insights.
• Marketing & Advertising. Used to measure and improve our advertising and to deliver relevant content. We use the Meta (Facebook) Pixel and the Meta Conversions API, which may receive information such as your IP address, browser/device information, a hashed version of your email address (where available), and Meta advertising identifiers, and (where enabled) Klaviyo for email marketing and onsite engagement tracking.

Your choices.

When you first visit the Site, we present a cookie banner that lets you accept, reject, or customize non-essential cookies. Analytics and Marketing cookies are not loaded until you provide consent. You can change your choices at any time using the “Your Privacy Choices” link in the website footer. You may also manage or disable most cookies through your browser settings; disabling certain cookies may affect the functionality of the Site.

Global Privacy Control (GPC).

Some browsers and extensions let you broadcast a Global Privacy Control signal that communicates your preference to opt out of the sale or sharing of your personal information. We recognize and honor GPC signals as a valid opt-out request for the browser on which they are enabled.

Do Not Track.

Because there is no industry-wide standard for interpreting browser “Do Not Track” signals, we respond to opt-out preferences through our consent tool and GPC signals as described above rather than to legacy Do Not Track headers.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights, subject to certain exceptions:

• Right to Know / Access: Request the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it.
• Right to Delete: Request deletion of personal information we collected from you, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information for money, but our use of certain advertising and analytics cookies (such as the Meta Pixel) may be considered a “sale” or “sharing” for cross-context behavioral advertising under California law. You can opt out at any time using the “Your Privacy Choices” link in our website footer, via the cookie banner shown on your first visit, or by enabling a Global Privacy Control (GPC) signal in your browser. We honor GPC signals as a valid opt-out request.
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, contact us at info@thesocialplanner.io. We may need to verify your identity before responding.

CHANGES TO THIS POLICY

By using the Site, you agree to this Privacy Policy. The Social Planner LLC reserves the right to update or modify this policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site after such changes constitutes your acceptance.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@thesocialplanner.io

Address: 3900 S Wadsworth Blvd Ste 200, Lakewood, CO 80235