The Social Planner.

Terms of Service

Last Updated: 11/19/2024

Welcome to The Social Planner ("we," "our," or "the Platform"), operated by The Social Planner LLC. By using or accessing our Platform, you agree to the following Terms of Service. These terms outline your rights, responsibilities, and limitations, so please take a moment to read them carefully.

CORE POLICIES

Refund Policy

Due to the digital nature of our content and services, all purchases are final. No refunds will be provided for any reason. By subscribing to The Social Planner, you agree to this strict no-refund policy.

Subscription & Billing

The Social Planner operates on a recurring monthly subscription model with no long-term contracts. Your subscription will automatically renew each month unless you cancel before your next billing cycle. You may cancel anytime from your Account Dashboard, and the cancellation will be effective at the end of your current billing period. No further charges will be made after cancellation.

How to Cancel

You can cancel your subscription at any time by following these steps:

  1. Log in to your account and click the "Account" tab.
  2. Scroll down to the bottom of the page.
  3. Click the "Cancel Subscription" button and confirm your cancellation.

Please note: it is your responsibility to cancel your subscription before the next billing date. We do not provide refunds for unused subscription time. For assistance, email us at info@thesocialplanner.io.

Membership Access & Usage

Each subscription is designed for a single individual. Sharing account access or distributing materials to others (including team members or employees) is not permitted.

If you're purchasing a membership for a clinic, it applies to one clinic social media account only, not for use by individual team members. For multi-user access, contact info@thesocialplanner.io.

Social media managers must purchase one membership per client. Managing multiple accounts requires separate memberships or a custom team plan.

Accounts found in violation of this policy may be terminated without refund.

Stock Content License & Usage Policy

This Stock Content License & Usage Policy ("Policy") governs your use of any photos, videos, graphics, AI-generated images, B-roll, raw content, or other downloadable assets made available through The Social Planner ("Stock Content"). By accessing or downloading Stock Content, you agree to be bound by this Policy in addition to the Terms of Service.

1. License Grant

Subject to your active membership and compliance with this Policy, The Social Planner grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Use, edit, modify, and incorporate the Stock Content into your own marketing materials, including social media posts, websites, ads, and print materials for your business.
  • Use Stock Content only for your own business or clinic (or for the business you directly work for, if you are an employee).

2. Permitted Uses

You may use Stock Content for:

  • Organic social media posts
  • Paid advertising (Facebook, Instagram, TikTok, Google, etc.)
  • Website graphics and blog content
  • Email newsletters
  • Print materials such as flyers, brochures, and signage
  • Educational or promotional content for your business

All permitted uses must be tied to your own business marketing or brand representation.

3. Prohibited Uses

To protect our intellectual property and maintain the value of our platform, the following actions are strictly prohibited:

3.1 Resale or Redistribution

You may NOT:

  • Resell, redistribute, gift, transfer, or sublicense Stock Content in any form.
  • Upload Stock Content to any stock site, marketplace, platform, or template library.
  • Package Stock Content into a downloadable product, digital asset, or template even if modified.
  • Share Stock Content with friends, contractors, other businesses, or third parties outside your organization.

3.2 Creating Derivative Products for Sale

You may NOT:

  • Use Stock Content to create templates, presets, digital downloads, or products intended for resale.
  • Use Stock Content in Canva templates, editable files, or commercial products that others can download, customize, or repurpose.

3.3 Using Stock Content in Competing Services

You may NOT use Stock Content to:

  • Build or contribute to any social media template club, stock library, educational hub, or similar subscription service.
  • Power any competing product or service that offers content, templates, or marketing materials to third parties.

3.4 Misrepresentation

You may NOT:

  • Claim authorship or exclusive rights to Stock Content.
  • Use Stock Content in a way that falsely implies endorsement or partnership with The Social Planner.

3.5 Trademarking or Copyright Registration

You may NOT attempt to register Stock Content or any derivative as your own copyrighted work or trademark.

4. Ownership

All Stock Content remains the exclusive property of The Social Planner and its licensors. You receive a license, not ownership. All rights not expressly granted are reserved.

5. Termination of License

Your license to use Stock Content will immediately terminate if:

  • Your membership expires or is canceled
  • You violate any part of this Policy
  • You misuse Stock Content in a prohibited manner

Upon termination, you must stop using Stock Content immediately, including removing it from active ads, websites, and promotional materials.

6. AI-Generated Content

Some Stock Content may be created with AI tools. Regardless of origin, all Stock Content is covered by the same license restrictions above.

7. Enforcement

The Social Planner actively monitors for unauthorized use of its Stock Content. Violations may result in:

  • Immediate account suspension
  • Termination of membership without refund
  • Revocation of license
  • DMCA takedowns
  • Legal action, including claims for damages

AGREEMENT TO TERMS

By using the Platform, you agree to comply with these Terms, along with our Privacy Policy and any additional guidelines we may publish. Continued use of the Platform after updates to these terms constitutes your acceptance of any changes.

AGE & ELIGIBILITY

This Platform is intended for users who are 18 years or older and legally capable of entering binding agreements.

ACCOUNT SECURITY

You are solely responsible for safeguarding your login credentials. The Social PlannerLLC reserves the right to suspend or terminate accounts that violate these Terms.

GOVERNING LAW

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Platform shall be instituted in Jefferson County, Colorado. You andThe Social Planner LLC hereby irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Jefferson County, Colorado, and waive any objection to jurisdiction and venue in such courts.

The Social Planner LLC is located at: 3900 S Wadsworth Blvd Ste 200, Lakewood, CO 80235

DISPUTE RESOLUTION

Any and all disputes, claims, or controversies arising out of or relating to these Terms, your use of The Social Planner, or any services provided by The Social PlannerLLC shall be resolved through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall take place in Jefferson County, Colorado, and shall be conducted in accordance with the rules of the American Arbitration Association (AAA) applicable at the time the arbitration is initiated.

By agreeing to these Terms, you expressly waive your right to a jury trial and to participate in a class action lawsuit or class-wide arbitration. You further agree to resolve any dispute individually and not as a plaintiff or class member in any purported class or representative proceeding.

Before initiating arbitration, you agree to first contact us atinfo@thesocialplanner.io to attempt to resolve the matter informally.

INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless The Social Planner, The Social Planner LLC, its owners, officers, directors, employees, agents, affiliates, licensors, and service providers (collectively, "Released Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including attorneys' fees) arising from:

  • Your use of or access to the Platform;
  • Your violation of any term of these Terms of Service or any applicable law or regulation;
  • Your violation of any rights of a third party, including but not limited to intellectual property or privacy rights;
  • Any content you submit, post, or otherwise transmit through the Platform.

This indemnification obligation will survive the termination of your account and your use of the Platform.

PAYMENTS & RENEWALS

  • Subscriptions automatically renew every month unless canceled.
  • All payments are processed securely, and you are responsible for ensuring your billing information is accurate.
  • No refunds will be provided.

INTELLECTUAL PROPERTY

All materials on The Social Planner, including images, text, graphics, branding, and digital assets, are owned by The Social Planner LLC or licensed partners and are protected by copyright and trademark laws. Any unauthorized copying, sharing, or reproduction is strictly prohibited.

USER CONDUCT

By using the Platform, you agree not to:

  • Disrupt or interfere with the operation of the site or other users' access.
  • Post or transmit any unlawful, harmful, or defamatory content.
  • Copy, distribute, or use any Platform content without express written permission.